Patient Access & Eligibility

Improve patient access, automate financial clearance, and offer patient financial services to drive volume, reimbursement, and patient satisfaction.

90 % Approval rate on Medicaid applications via Eligibility & Enrollment Services

All Financial Clearance Solutions

Drive Patient Engagement, Reduce Network Leakage, and Boost Satisfaction with Patient Access Services

Deliver an optimal patient experience by meeting customers’ access needs efficiently.

Our staff maintains 99% call-routing accuracy and < 1 minute speed to answer, and manages appointment scheduling, referrals, eligibility verification, prescription refills, triage, and more.


Help Reduce Denials and Accelerate Reimbursement with Financial Clearance and Registration-Accuracy Solutions

Streamline eligibility verification and help increase registration accuracy with broad payer connectivity and innovative solutions.

Our solutions flag services that are not covered and identify registration errors in real time, so staff can verify information with patients directly, inquire about secondary coverage, generate ABNs, and devise payment plans.


Help Reduce Uncompensated Care and Optimize Reimbursement with Coverage Identification

Minimize the risk of bad debt and improve the patient experience by identifying coverage and financial assistance for your patients.

Our highly specialized teams and innovative technology uncover funding sources, help patients enroll, and optimize reimbursement.


Help reduce delays and denials with our authorization solutions

Prior Authorizations are very costly to provider organizations, take up significant staff time, limit productivity, and cause delays in patient care.

Our authorization solutions help you streamline reimbursement and expedite your revenue cycle management process with intelligent automated technology and expert staff management.


Let’s start a conversation

We’re here to help you find out how this solution could benefit your organisation. Complete the quick form to the right, and someone will reach out to you soon.

Our experts will:

  • Discuss your individual use case and business needs
  • Explain our features, benefits, and services
  • Show how this solution can help achieve your goals

Want more information? Start here.

Thank You

We appreciate your interest in Change Healthcare. A member of our team will contact you to better understand your needs and discuss potential solutions.

Together, we are accelerating the journey toward improved lives and healthier communities.

Our outcomes

View all insights

Join Community discussions

Find and share knowledge, exchange ideas, and collaborate with peers and Change Healthcare experts to drive your solutions to success.